Pandora Hosting was founded by two very successful people, Justin Drago and Severn Tsui. It was founded on the idea to support our customers better than any other company. We have seen companies with all these promises to provide the best support possible, and yes, we are going to give you that promise as well. The difference between us and them is that we are going to act on it. Not only are we going to act on it, but we are going to give you $1 for every 6 hours that your ticket goes unanswered. If you post a ticket, and nobody answers it for 9 hours, $3 will be credited to your account. What other host gives you that guarantee? Not only are we going to give you a guarantee for unbeatable support, but we are going to give you a guarantee for 99.99% server uptime as well. If you wish to find more about our credit guarantee for server uptime you can check out our
Service Level Agreement. We've included more information about our servers and owners below.
Justin Drago - Owner
Hello, my name is Justin Drago, I am one of the two owners here at Pandora Hosting. I have been working with websites, web hosting, servers, and much more for about 3 years now. I've worked for a few webhosting companies now, and there always seems to be something wrong them. Severn and I started Pandora to make sure our customers were 100% satisfied. We here at Pandora are all about customer service. You'll see some neat stuff we do provide if we don't provide you with the customer service you should get. If you have any questions whatsoever please feel free to contact me personally at
justin@pandorahost.net. I am always avaliable to be contacted on many different messengers and live support, don't let me get a minute to myself!
Severn Tsui - Owner
Hi, my name is Severn Tsui, I am the other of the two owners here at Pandora Host. I have been working with various web hosting companies and servers for over 6 years. Like Justin, over time I've discovered many problems with them and resolved to ensure mine doesn't end up like theirs. We will always do our best to keep you happy. If you have a technical question that wasn't adequately resolved by our support team, feel free to drop me an email. You can contact me at
severn@pandorahost.net
Main Server - Zeus
Our main server, titled Zeus after the main greek god, is the main server that our company is running on. All of our other servers are identical or better to Zeus in every way. Below is a list of specifications and hardware we have on Zeus.
- Processor: Intel Xeon X3220
- System Ram: 2GB DDR2
- Operating System: CentOS 5 (32 Bit)
- Hosting Panel: cPanel & Web Host Manager 11 w/ Fantastico & RVSkin
- For more information please feel free to email me at severn@pandorahost.net, or contact our support department.
If you have any questions about this server please feel free to contact our
Support Team or you can contact
Severn personally.
